ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Odyssey Logistics
The Customer/Client Services Team Lead oversees daily customer service operations, ensuring exceptional service delivery, customer satisfaction, and effective team performance. This role serves as a subject matter expert, providing guidance, coaching, and support to customer service representatives while ensuring adherence to company policies and service standards. The Team Lead also monitors performance metrics, identifies opportunities for operational improvements, resolves escalated customer concerns, and collaborates with other departments to enhance the overall customer experience.
Headquarters
Charlotte, North Carolina, United States
Company Size
1001-5000 employees
Founded
2003
As a global logistics provider, Odyssey offers multimodal services for intermodal, rail, warehousing, LTL & LCL, managed services & consulting
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Odyssey Logistics.
6% below the average for this role