CX - 2021 - Scrum Master - 1

The Scrum Master promotes and implements Scrum theory, practices, and values to optimize team productivity and define the roadmap. Key responsibilities include facilitating Scrum events, coaching the development team in self-organization, and ensuring alignment between the Product Owner and the team. The role involves managing the Product Backlog, monitoring progress through dashboards, and addressing operational roadblocks to ensure continuous improvement.