LUMA Energy
This role serves as the primary point of contact for customers, managing inquiries related to new services, billing, and account changes to ensure accurate information delivery. Responsibilities include processing payments, preparing invoices, completing service agreements, and resolving billing irregularities while adhering to financial practices and company policies. The position also involves collecting deposits, balancing receipts, and collaborating with internal departments to support customer excellence and operational consistency.
LUMA Energy is Puerto Rico's electric power transmission and distribution operator, providing safe, reliable electricity service to residential, commercial, and industrial customers across the island. The company manages the electrical grid, handles service requests, and drives the modernization and transformation of Puerto Rico's power infrastructure. LUMA also promotes renewable energy programs and smart meter initiatives as part of its commitment to building a stronger energy future for Puerto Rico.
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1 month ago
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for LUMA Energy.
LUMA Energy didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role
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