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CX Analyst at Amartha - ApplyBlast

CX Analyst

Amartha

2 months ago

3.9 on Glassdoor

South Jakarta, Jakarta, Indonesia

Onsite

Full Time

Intern

0 applicants

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About this role

The CX Analyst role is an entry‑level, full‑time position based in South Jakarta, Indonesia. It is part of the Non Tech department within a financial services organization and focuses on customer service functions. The role requires a bachelor's degree.

Responsibilities

Analyze customer experience data to identify trends
Generate reports to support service improvement initiatives
Collaborate with cross‑functional teams to implement CX solutions

Skills

About Amartha

amartha.com

Headquarters

Jakarta, Jakarta, Indonesia

Company Size

5001-10000 employees

Founded

2010

View Profile

Amartha is an Indonesian technology company focused on creating a more equitable society through a digital financial ecosystem. With a vision to foster prosperity across Indonesia, Amartha leverages technology to enhance access to financial services. The company provides a platform that connects micro-entrepreneurs with investors, promoting financial inclusion and economic growth. By integrating innovative solutions, Amartha aims to empower individuals and communities towards sustainable financial wellbeing.