Fido Mobile
As the CX & Back Office Lead at Fido, you will drive customer experience and back office operations in Zambia, ensuring seamless service delivery across customer interactions and operational processes. This critical role involves coordinating frontline support teams and back office functions to maintain high-quality service, accurate transaction processing, and strong operational controls within a fast-growing fintech environment.
Need a phone, tablet or plan? Fido's got you with the latest devices from Google, Apple, Samsung and more. Plus, enjoy fast, free shipping when you buy online!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fido Mobile.
Fido Mobile didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role