Manulife

CX Content & Communications Consultant

Manulife

10 days ago
Toronto, Ontario
Hybrid
Full Time
Senior
0 applicants
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Manulife
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About this role

A CX Content & Communications Consultant develops and executes digital customer communications to enhance customer experience through clear, timely, and effective information. The role involves transforming complex servicing and transactional content into engaging, easy-to-understand content that empowers members to self-serve and navigate benefits confidently.

Skills

Qualifications

University or college study in marketing, communications, content, media, or related field5-7+ years of experience in content, communications, and/or marketingStrong communication and interpersonal skillsExperience in writing and deploying communicationsAbility to work with cross-functional digital marketing teams
Manulife

About Manulife

manulife.com

Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

About Manulife

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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