IBS Software
The CX Engagement Manager drives customer experience-led growth by managing RFPs, deal shaping, and account mining while serving as the primary interface for customers. This role involves collaborating with UX, UI, and Mobile Practice Leads to create integrated solutions and overseeing delivery to ensure high customer satisfaction. The position requires strong communication skills to build senior stakeholder relationships and align cross-functional teams around unified CX narratives.
Headquarters
Singapore, Central Region, Singapore
Company Size
1001-5000 employees
Founded
1997
IBS Software is a global provider of cloud-native, modular SaaS solutions for the aviation, travel, hospitality and logistics sectors. Its product portfolio covers airline passenger services and reservations, loyalty and retailing, crew planning and operations, flight and airport operations, air cargo management, and MRO/maintenance solutions. IBS’s platforms combine operational tooling and analytics to help carriers, airports and service providers improve revenue, customer experience and operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IBS Software.
IBS Software didn’t post a salary, so this is our estimate from similar listings.
23% above the average for this role