CX Engineer (Bangalore - Hybrid)

The CX Engineer at Ketch facilitates the end-to-end customer experience, resolving critical technical issues and providing expert guidance on deploying and scaling applications on the Ketch platform. This role involves collaborating with engineering and product teams to advocate for customer needs, developing technical expertise, and creating knowledge base materials to improve operational efficiency. The position requires proficiency in JavaScript, front-end frameworks, and API troubleshooting, with a focus on leveraging AI technologies and integrating third-party services.