CX Manager- AI Agents
Lucidya(1 month ago)
About this role
The CX Manager- AI Agents oversees customer experience initiatives involving AI-driven support solutions. They manage processes and strategies to enhance customer satisfaction through innovative technology. The role requires collaboration with technical teams to optimize AI agent performance and customer interactions.
Required Skills
- Customer Service
- AI
- Agent Support
- Process Optimization
- Team Management
About Lucidya
lucidya.comLucidya is an AI-driven customer experience platform focused on delivering real-time, data-driven insights tailored for Arabic-speaking audiences in the MENA region. It empowers brands with advanced analytics and tools to enhance customer interactions and optimize their engagement strategies. By leveraging artificial intelligence, Lucidya enables organizations to better understand customer behavior, improving service delivery and brand loyalty. With a commitment to innovating customer relations, Lucidya stands as a leader in the evolving landscape of digital marketing and customer experience.
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