Gainwell Technologies
The CX Quality Supervisor monitors and evaluates voice and non-voice interactions to ensure accuracy, compliance, and exceptional member and provider experiences. This role involves conducting daily reviews and audits to maintain adherence to client, company, and regulatory standards while driving continuous improvement initiatives. The position requires leading quality assurance operations, coaching high-performing teams, and serving as a subject matter expert to enhance overall organizational goals.
Headquarters
United States Air Force Acad, Colorado, United States
Company Size
10001+ employees
Founded
2020
Gainwell is a strategic partner and solution provider enabling public health programs to elevate patient outcomes, cost savings and provider experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gainwell Technologies.
Gainwell Technologies didn’t post a salary, so this is our estimate from similar listings.