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© All Rights Reserved. ApplyBlast.com
Coinbase
The Senior Program Lead, Proactive Support will own strategy and execution of a proactive CX program that prevents customer churn, reduces friction, and drives revenue through targeted interventions. This role leads cross-functional efforts to build real-time signal-to-action systems, persona-based cohorting, configurable decisioning, and specialized routing/operations. The position partners closely with Product, Engineering, Data, Workforce Management, and Operations to define KPIs, roadmaps, and measurable operational outcomes.
Coinbase is a leading cryptocurrency platform that lets individuals and institutions buy, sell, store, and transfer digital assets. Its product suite includes the consumer Coinbase app and Wallet, advanced trading and custody services for institutional clients (Coinbase Prime), commerce and developer APIs, and staking and token services. The company emphasizes security and regulatory compliance—using cold storage, insurance policies, and fiat on/off ramps like bank transfers and card payments—to make crypto accessible and safer for mainstream users. Retail investors, developers, and businesses use Coinbase for trading, custody, and building crypto-native products and services.
CoinbaseWebull Expands Crypto Trading for Millions of Users with Coinbase's Crypto-as-a-Service Integration
1 day ago
Bitcoin MagazineCoinbase Launches Regulated Bitcoin And Crypto Futures Across Europe
23 hours ago
Empire State Development (ESD) (.gov)Empire State Development Announces Coinbase’s Expansion In New York City, Creating Over 600 High-Tech Jobs And Over $750 Million In Annual Research And Development | Empire State Development
1 week ago
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Coinbase.
The BlockCoinbase rolls out crypto futures trading across 26 European countries
3 days ago
