CX Support I, International Contractor (Philippines)

Travefy is seeking a full-time, remote Customer Experience Support Contractor based in the Philippines to deliver high-quality support via live chat and email for its travel industry platform. The role involves troubleshooting platform issues, collaborating with an AI agent, and escalating technical concerns while maintaining clear and empathetic communication. This position requires prior SaaS customer support experience and the ability to manage multiple conversations efficiently.