sephora
The CX Vendor Operations Manager will lead day‑to‑day operations and vendor management for Sephora's Customer Experience team across Southeast Asia and Australia/New Zealand. The role involves coordinating with BPO partners, internal stakeholders, and regional teams to ensure KPI targets are met, improve processes, and mitigate risks while supporting both retail and e‑commerce channels.
Headquarters
Neuilly-Sur-Seine, Île-De-France, France
Company Size
10001+ employees
Founded
1969
Sephora is a global beauty retailer offering an unrivaled selection of makeup, skincare, fragrance, hair, and other beauty products from classic and emerging brands. The site emphasizes discovery and trends, delivering a curated shopping experience with new launches and seasonal campaigns. With online and in-store access, Sephora serves beauty enthusiasts worldwide through a broad catalog and editorial content that helps customers explore the latest in beauty.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for sephora.
sephora didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role
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