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Cyber Customer Support at Leidos - ApplyBlast

Cyber Customer Support

Leidos

4 months ago

3.9 on Glassdoor

Camp Springs, MD

Onsite

Full Time

Senior

0 applicants

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About this role

A Cyber Customer Support Specialist at Leidos coordinates and tracks cybersecurity tickets across functional areas such as Vulnerability Management, Threat Hunting, and Incident Response for the Air Force National Capital Region. The role provides hands-on exposure to real-world cybersecurity operations and defense environments while building foundational knowledge in Air Force and DoD cyber defense strategies. Ideal for candidates with help desk or IT experience seeking to transition into a cybersecurity career within a mission-critical, fast-paced environment.

Responsibilities

Coordinate and track cybersecurity tickets across multiple functional areas
Monitor vulnerability risk levels and implement PO&M remediation strategies
Interpret technical vulnerability data and document findings accurately
Communicate risk-based recommendations to technical and non-technical stakeholders
Support scan or report optimization using automation tools and scripts

Skills

Qualifications

DoD Secret ClearanceBachelor's Degree (or equivalent experience)CompTIA Security+ CECSIW Level II CertificationACAS Experience (or equivalent)

About Leidos

leidos.com

Headquarters

Reston, Virginia, United States

Company Size

10001+ employees

Founded

1969

View Profile

Leidos is a Fortune 500 science and technology company that delivers solutions at the intersection of national security, health, and critical infrastructure, serving defense, federal government, intelligence, and commercial markets. With a global workforce of approximately 47,000, the company provides capabilities across AI, cybersecurity, digital modernization, mission software, space, maritime, managed health, and energy infrastructure. Leidos partners with government agencies and large enterprises to deliver mission-critical innovations that address complex national and global challenges.