Ascend Technologies
This fully remote position is responsible for the initial response, alert classification, and escalation of security incidents for Ascend service consumers. The role requires executing these tasks in a timely and accurate manner while measuring performance on incident assignment speed and customer response quality. Individuals will also participate in additional managed service needs and update documentation on alert processes as requested.
Headquarters
Chicago, Illinois, United States
Company Size
201-500 employees
Founded
2020
Ascend Technologies is a leading IT management and consulting firm that provides managed IT services, cybersecurity, cloud solutions, and Microsoft services for medium to enterprise-sized clients across multiple industries. Operating under the tagline 'Empowering IT. Powered by people,' Ascend delivers a continuous S5 operating model covering Speed, Scale, Skills, Stability, and Security, supported by 24/7 SOC coverage, infrastructure management, and Salesforce and HubSpot consulting. They serve industries including financial services, healthcare, manufacturing, legal, and more, with a focus on measurable outcomes like 99.9%+ uptime and client satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ascend Technologies.
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