By Light Professional IT Services LLC
The Cyber Systems Support Specialist provides advanced IT support for the Persistent Cyber Training Environment (PCTE) platform, addressing complex technical challenges and ensuring alignment with customer strategic objectives. This on-site role involves monitoring and maintaining the platform using Jira Service Manager and vSphere, while incorporating user feedback to enhance the customer experience. The position requires managing IT incidents, analyzing root causes, and delivering professional-level support for IT, virtual environments, and network functions across various security levels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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