D365 F&O SCM/WMS Consultant, Managed Services

MCA Connect(1 month ago)

RemoteFull TimeSenior$138,505 - $185,434 (estimated)Managed Services

About this role

The Dynamics 365 Finance and Operations Supply Chain T&L Support Consultant on the Managed Services team provides application support for Dynamics 365 ERP, with a primary focus on supply chain and warehouse-related modules. The role includes owning customer issues through resolution, contributing to knowledge assets, and participating in larger project initiatives and process workstreams. It is a client-facing position that combines support, configuration, and training for warehouse and supply chain functionalities within Dynamics 365. The consultant also contributes to operational improvements and performance measurement for manufacturing-focused clients.

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Required Skills

Customer Service
Case Triage
Issue Troubleshooting
Solution Delivery
Stakeholder Communication
Team Support
Knowledge Base Development
Proactive Services
Customer Relationship Management
Incident Logging

+21 more

Qualifications

Dynamics 365 ERP T&L Certification
Bachelor’s Degree
Bachelor’s Degree in Supply Chain Management
Bachelor’s Degree in Operations Management
Microsoft Dynamics 365 ERP Certification
APICS CPIM
APICS CSCP
Valid Driver’s License

About MCA Connect

mcaconnect.com

MCA Connect is a technology and consulting firm that helps manufacturers modernize by connecting equipment, people, and systems across the plant and supply chain. They provide software engineering, systems integration, IIoT/edge solutions, cloud migration, MES/ERP integration, data analytics, and managed services to enable real‑time visibility, automation, and better decision‑making. MCA builds custom digital solutions and accelerates product development to reduce downtime, improve quality, and speed time‑to‑market for industrial customers. The company also highlights workplace recognition, including being named an Inc. Best Workplaces honoree.