D365 F&O Senior Finance Consultant, Managed Services
MCA Connect(1 month ago)
About this role
The Dynamics 365 Finance and Operations (ERP) Support Consultant is part of the Managed Services team, focused on supporting clients using Dynamics 365 ERP, especially Financial and Project modules. The role centers on owning and resolving application issues, collaborating with customers, partners, and internal teams to deliver resolutions and maintain strong relationships. In addition to day-to-day support, the consultant may participate in performance improvement initiatives, new module implementations, upgrades, and testing. They also contribute to functional design for customizations and integrations while helping improve operational metrics and business case development.
Required Skills
- Customer Service
- Case Triage
- Issue Troubleshooting
- Solution Delivery
- Stakeholder Communication
- Team Support
- Knowledge Base Development
- Proactive Services
- Customer Relationship Management
- Incident Logging
+14 more
Qualifications
- Minimum 5 Years Dynamics 365 Finance and Operations Experience
- Minimum 2 Years Dynamics 365 ERP Implementations Experience
- Minimum 2 Full Lifecycle Dynamics 365 ERP Implementations
- Minimum 5 Years Industry or Consulting Experience
- Dynamics 365 ERP Financials Certification
- Bachelor’s Degree or Equivalent
- Dynamics 365 ERP 2012 Experience
- Accounting Degree
- Certification in Additional Dynamics 365 ERP Module
- Microsoft Sure Step Certification
+3 more
About MCA Connect
mcaconnect.comMCA Connect is a technology and consulting firm that helps manufacturers modernize by connecting equipment, people, and systems across the plant and supply chain. They provide software engineering, systems integration, IIoT/edge solutions, cloud migration, MES/ERP integration, data analytics, and managed services to enable real‑time visibility, automation, and better decision‑making. MCA builds custom digital solutions and accelerates product development to reduce downtime, improve quality, and speed time‑to‑market for industrial customers. The company also highlights workplace recognition, including being named an Inc. Best Workplaces honoree.
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