D365 Support Analyst
EVERSANA
About this role
The D365 ServiceNow support role focuses on assisting users with Microsoft Dynamics 365 support requests, providing initial troubleshooting, and escalation. It involves handling help desk tickets, user account management, and communicating with users and third parties, ensuring prompt resolution and adherence to service protocols.
Skills
About EVERSANA
eversana.comEversana is a global life‑sciences commercial services company that helps biopharma and specialty pharma companies launch, grow, and monetize therapies. It provides an integrated suite of offerings — market access and reimbursement strategy, commercial operations, patient and hub services, specialty pharmacy and distribution, real‑world evidence/HEOR and analytics, plus technology platforms — to support launches and ongoing commercialization. By combining domain expertise, data‑driven insights and outsourced capabilities, Eversana enables clients to accelerate time‑to‑market, optimize pricing and access, and improve patient adherence and outcomes.
About EVERSANA
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for EVERSANA.
Salary
$40k – $60k
per year
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