MCI
The Technical Support Representative role involves assisting customers through inbound and outbound calls, troubleshooting account issues, providing customer service, and promoting products and services. It is an entry-level position offering paid training and opportunities for growth within a company that values diversity and supports employee development.
MCI is a global audience‑engagement marketing agency that helps corporates and associations optimize their communications and stakeholder strategies. It provides integrated services including events and conference management, association and membership solutions, digital communications, and data‑driven marketing to create meaningful touchpoints. MCI combines strategy, creative and technology to design and run experiences that build relationships and deliver measurable outcomes. The company operates worldwide with local teams and insights to support long‑term engagement programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MCI.
Dallas Technical Support Representative (Full-Time)
MCI
Entry-Level Technical Support Agent (Full-Time)
MCI
Wichita Technical Support Representative (Full-Time)
MCI
Entry-Level Technical Support Agent (Full-Time)
MCI
Inbound Technical Support Openings (Immediately Hiring)
MCI
Tech Support Representative Job Openings (Full-Time)
MCI