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D&T Sr. Manager - Incidents at New York State - ApplyBlast

D&T Sr. Manager - Incidents

New York State

6 months ago

3.8 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

An Incidents Sr Manager oversees end-to-end incident and request fulfillment operations, ensuring operational stability, rapid service restoration, and predictable service delivery across all technology domains.

Skills

Qualifications

Bachelor’s degree in IT or EngineeringITIL v4 Foundation (or must obtain within 6–12 months)ITIL v4 Managing Professional modulesServiceNow CIS – Incident/ITSMCrisis or Major Incident Management certifications

About New York State

ny.gov

Headquarters

New York, New York, United States

Company Size

10001+ employees

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New York State's official government website (ny.gov) provides residents with access to a wide range of state services, programs, and agency information. The site covers everything from applying for SNAP and cooling assistance to voter registration and financial aid, and serves as the central hub for all New York State government digital services. It also features news and announcements from state leadership, including the Governor, Comptroller, and Attorney General.