About this role
A Data Analyst at Relay focuses on optimizing logistics infrastructure, specifically within the Last Mile Marketplace. This role involves analyzing booking data to enhance route discoverability and couriers' interactions with the Last Mile app, using SQL and BI tools to derive actionable insights. Collaboration with cross-functional teams in operations, product, and engineering is essential to drive improvements in operational performance and decision-making. The analyst will also contribute to key data projects from definition to delivery, leveraging advanced data techniques within a rapidly scaling organization.
Required Skills
- Data Analysis
- SQL
- BI Tools
- Performance Metrics
- Root Cause Analysis
- Communication Skills
- Problem Solving
- Collaboration
- Statistical Analysis
- Experimentation
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Qualifications
- 3+ years of experience as a data analyst or in a similar role
- Strong SQL skills
- Experience with BI/data visualisation tools
About Relay
www.relaytech.coRelay is a tech-enabled delivery network that enhances e-commerce operations by providing fast, reliable, and sustainable delivery services. Focused on reducing delivery touchpoints, Relay utilizes a hyperlocal network and dynamic courier routing to ensure efficiency and cost-effectiveness. Their platform emphasizes real-time tracking, full visibility, and a seamless customer experience, making them a trusted partner for major retailers. With a strong commitment to sustainability, Relay aims to cut emissions and support businesses in achieving their operational goals.