Data and Business Intelligence Analyst

The Data and Business Intelligence Analyst role involves executing and administering operational procedures for the proper management of products and services related to banking operations. This includes managing products contracted by clients across their entire catalog, as well as handling the bank's own operational tasks such as personnel management (onboarding, offboarding, etc.) and resource management (real estate, contractual, utilities, etc.). The role requires adherence to established operational protocols, monitoring service levels, and incorporating continuous improvement processes.