Data Center Remote Hands Engineer
NTT DATA,(1 month ago)
About this role
An entry-level Data Center Service Delivery Field Support Engineer providing first-line onsite technical and field engineering support at client data centers. The role focuses on restoring services, managing standard and low-complexity incidents, and ensuring adherence to service level agreements. It involves working with stakeholders to diagnose issues and escalate when necessary to maintain service continuity.
Required Skills
- Technical Support
- Field Engineering
- Incident Management
- Troubleshooting
- Network Configuration
- Software Installation
- Root Cause Analysis
- Escalation
- Monitoring
- Vendor Management
+4 more
Qualifications
- Bachelor's Degree in Information Technology or Computing
- Associate Data Center Certification (e.g., CCNA (DC), NetApp, EMC)
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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