nttdata
The Data Center Service Delivery Field Support Engineer (L2) provides second-line onsite technical support and field engineering services to clients, ensuring zero missed Service Level Agreement conditions. This role involves proactively identifying and resolving technical incidents, managing standard and low-complexity problems, and liaising with stakeholders to expedite diagnoses and resolutions. Candidates will configure and test infrastructure, investigate root causes using knowledge articles, and escalate issues to third-party vendors or L3 engineers when necessary.
Headquarters
Toyosu Toyosusentabiru, Tokio, Japan
Company Size
10001+ employees
Founded
1967
NTT DATA is a global IT services and consulting firm that helps clients transform through consulting, industry solutions, business process services, IT modernization, and managed services. It delivers sector-specific offerings across industries such as automotive, banking and financial services, healthcare, life sciences, manufacturing, utilities, retail, and the public sector. Services span digital transformation, cloud and infrastructure, data and AI, application development, and outsourcing to support end-to-end modernization and operations. Headquartered in Tokyo and part of the NTT Group, NTT DATA combines global scale with local industry expertise to serve large enterprises and governments worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for nttdata.
nttdata didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role
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