Data Science Analyst (NLP)

eBay(1 month ago)

HybridFull TimeSenior$116,157 - $156,211 (estimated)Customer Experience

About this role

The Business Performance Analyst on eBay’s Customer Service Science team supports Global Customer Experience by turning complex customer service data into strategic insights. The role partners across functions to inform decisions, develop reporting infrastructure, and apply AI to surface trends and opportunities that improve business performance. This is a global role supporting cross-regional teams.

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Required Skills

SQL
Tableau
Looker
Python
LLMs
Data Analysis
Dashboarding
Reporting
Visualization
Communication

Qualifications

Bachelor’s Degree in Quantitative Field
Master’s Degree or MBA (Preferred)

About eBay

ebayinc.com

Information and news about eBay Inc. (Nasdaq: EBAY), a global commerce leader that connects millions of buyers and sellers in more than 190 markets around the world.

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