Database Support Consultant (French Speaker - Oracle, SQL, Linux, Windows)

The Database Support Consultant serves as the primary point of contact for customers, providing front-line support for Nextlane's Dealer Management System solutions running on SQL and/or Oracle databases in Windows environments. This role involves handling incoming support requests, troubleshooting technical issues, and ensuring timely resolution or escalation to maintain high customer satisfaction. The consultant acts as the voice of the customer, contributing to a professional support experience while collaborating with internal teams to resolve complex incidents.