Day One Call Center Advocate
Cornerstone Advocacy Service
About this role
The Call Center Advocate position at Cornerstone is responsible for providing trauma-informed, survivor-centered, and culturally responsive crisis support to victims of violence and crime through various communication channels, including phone, text, email, and chat. The role involves immediate support, resource referral, and collaboration with community partners, working in a diverse and inclusive environment.
Skills
About Cornerstone Advocacy Service
thehotline.orgThe National Domestic Violence Hotline (The Hotline) is a U.S. nonprofit that provides free, confidential, 24/7 support to people affected by domestic violence. It connects survivors, friends, and professionals to crisis intervention, safety planning, and referrals via phone, chat, and text, with multilingual services including English and Spanish. Beyond direct help, the Hotline offers educational resources, community outreach, and tools for advocates and service providers to improve safety and access to local supports.
About Cornerstone Advocacy Service
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cornerstone Advocacy Service.
Salary
$19k – $22k
per year
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