updatepromise
The role focuses on ensuring the product meets dealer expectations, validating data, conducting product tours, and providing training and support to dealerships. It involves coordinating virtual onboarding sessions, maintaining training materials, and delivering level 1 and 2 customer support.
Headquarters
Chino, California, United States
Company Size
51-200 employees
Founded
2009
UpdatePromise is a consumer experience management platform (CEMS™) for automotive fixed operations that helps dealerships streamline service workflows and improve customer communication. Its suite includes appointment scheduling, tablet-friendly vehicle check-in, digital multi-point inspections, mobile and contact-free payments, OEM integrations, and analytics to demonstrate ROI. The company also offers PromisePay merchant processing to reduce payment costs and provide integrated mobile payment devices. Dealers and service centers use UpdatePromise to increase efficiency, transparency, and customer retention.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for updatepromise.
updatepromise didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role
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