Debit Card Services Representative II

The Debit Card Services Representative II ensures accurate world-class member service by resolving complex ATM transaction, account, and general ledger issues while maintaining compliance with regulatory standards. This role involves researching daily transaction processing problems, reconciling high-volume accounts, and managing time-sensitive workflows using various critical financial systems. Candidates will also assist with training new team members and maintaining the confidentiality of member records within the Credit Union environment.