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© All Rights Reserved. ApplyBlast.com
IK Systems
The Dedicated Support Engineer provides technical expertise, troubleshooting, and remote system configuration for security and life safety systems. This role ensures timely issue resolution, customer support, and system optimization while working closely with clients, installation teams, and project stakeholders. The position requires diagnosing complex software, networking, and database issues, as well as developing service plans and technical documentation. It involves a hybrid work environment combining office tasks with on-site visits to customer locations.
Based in Victor, NY, IK Systems is a leading supplier of integrated surveillance & security systems, supporting critical industries and enhancing public safety.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IK Systems.
26% above the average for this role