Degree Program Operations Specialist - APAC

Coursera

3 hours ago

3.6 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

A Degree Program Operations Specialist at Coursera supports APAC (India) degree programs by managing cohort operations, providing partner training, and resolving learner account issues. The role involves coordinating with cross-functional teams to ensure successful program execution and partner satisfaction.

Skills

Qualifications

4/5+ years of professional experience in operations, program coordination, partner support, customer success, or a related functionExperience working in a partner-facing or customer-facing role, preferably in a technical or SaaS environmentStrong working knowledge of Google Workspace (particularly Google Sheets)Ability to analyze basic data (e.g., rosters, account status, enrollment records)Strong written and verbal communication skills

About Coursera

coursera.org

Coursera is a global online learning platform that partners with top universities and companies to offer MOOCs, guided projects, professional certificates, specializations, and fully accredited degrees. It provides flexible, self-paced and instructor-led courses across business, technology, data science, arts, and more, with verified certificates and credentials for career advancement. Millions of learners use Coursera for skills training and hands-on projects, while organizations use Coursera for Business to train teams at scale. The platform emphasizes academic rigor and industry relevance through its university and corporate partnerships.