Deliver structured client onboarding through the MAP to Success framework — monitoring adoption, routing VoC signals, and creating enablement content from field experience.

This role focuses on delivering structured client onboarding using the MAP to Success framework, ensuring clients start with documented goals and monitoring adoption milestones in real time. The position involves routing voice of customer signals to management and creating enablement content based on field experiences to support client success. The role requires collaboration with the GTM Manager to align onboarding delivery with phase timelines and readiness standards.