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Delivery Operations Associate Manager at Accenture - ApplyBlast

Delivery Operations Associate Manager

Accenture

3 months ago

3.9 on Glassdoor

Bengaluru, India

Hybrid

Full Time

Senior

0 applicants

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About this role

The Delivery Operations Associate Manager at Accenture oversees Service Line activities, ensuring adherence to contractual SLAs and process steps while managing effective client relationships. This role involves developing new operational approaches, providing scalable HR services, and acting as a subject matter expert for the assigned unit. The incumbent is accountable for delivery results, budget management, and implementing business process excellence improvements within the HR outsourcing context.

Responsibilities

Ensure adherence to contractual SLAs and process steps within the service line
Manage effective client service relationships and drive key people initiatives
Develop new operational approaches and implement business process excellence
Act as a subject matter expert for the unit and manage deal budgets
Lead team development, performance evaluation, and root cause analysis

Skills

Qualifications

Bachelor's degree in any disciplinePost graduate in Human ResourcesCertification in SuccessFactors Employee Central ModuleHR Domain Certification

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.