Delivery Partner Manager

HelloFresh(2 months ago)

HybridFull TimeManager$112,836 - $146,809 (estimated)Operations

About this role

The Delivery Partner Manager is responsible for the commercial and operational performance of Delivery Service Partners across the Home Delivery Network, owning end-to-end partner relationships and ensuring contractual and service commitments are met. The role sits between commercial contract management and operations, protecting customer experience, controlling cost, mitigating risk, and driving continuous improvement. It requires strong stakeholder management, data-led decision making, and the ability to hold partners accountable while maintaining productive long-term relationships.

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Required Skills

Commercial Management
Contract Management
Supplier Management
Stakeholder Management
Data Analysis
Performance Management
Relationship Building
Negotiation
Compliance
Onboarding

+2 more

Qualifications

DBS Check

About HelloFresh

hellofresh.com

HelloFresh is a global meal-kit subscription company that delivers pre-portioned fresh ingredients and chef-designed recipes to customers' doors. It offers flexible plans and a wide range of meal choices (family, vegetarian, quick meals, etc.) to simplify meal planning, shopping, and cooking. Operating in many countries, HelloFresh emphasizes convenience, variety, and reducing food waste through portioned ingredients and streamlined delivery. Customers manage preferences and deliveries online for weekly boxes tailored to their needs.

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