Delivery Partner Manager

HelloFresh(2 months ago)

HybridFull TimeManager$111,223 - $144,755 (estimated)Operations

About this role

The Delivery Partner Manager is responsible for the commercial and operational performance of Delivery Service Partners across the Home Delivery Network, ensuring partners meet contractual, service, and behavioural standards. The role balances commercial contract oversight with protecting customer experience, controlling cost, and mitigating risk. It requires strong stakeholder engagement and a pragmatic, outcome-focused approach to support long-term partner relationships and network improvement.

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Required Skills

Logistics Management
Contract Management
Stakeholder Management
Data Analysis
Performance Reporting
Negotiation
Operations Collaboration
Partner Onboarding
Compliance Management
Risk Mitigation

+2 more

Qualifications

DBS Check

About HelloFresh

hellofresh.com

HelloFresh is a global meal-kit subscription company that delivers pre-portioned fresh ingredients and chef-designed recipes to customers' doors. It offers flexible plans and a wide range of meal choices (family, vegetarian, quick meals, etc.) to simplify meal planning, shopping, and cooking. Operating in many countries, HelloFresh emphasizes convenience, variety, and reducing food waste through portioned ingredients and streamlined delivery. Customers manage preferences and deliveries online for weekly boxes tailored to their needs.

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