Delivery Specialist- Customer Support
The Nielsen Company
About this role
A Delivery Manager at Nielsen Customer Experience leads critical Customer Experience (CX) transformations, acting as a hybrid role between a Scrum Master and a Delivery Manager. The role involves managing the delivery lifecycle of CX initiatives, facilitating ceremonies with development teams, and ensuring alignment with Nielsen's standards for excellence.
Skills
Qualifications
About The Nielsen Company
nielsen.comNielsen is a global leader in media measurement, analytics, and insights, tracking what people watch and listen to across TV, radio, streaming and digital platforms. Its data, ratings, and analytics products help broadcasters, advertisers, and marketers plan, buy, and measure audiences and advertising effectiveness worldwide. Branded "Audience Is Everything," Nielsen combines large-scale measurement panels, passive metering, and advanced analytics to deliver cross-platform audience intelligence and actionable insights.
About The Nielsen Company
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for The Nielsen Company.
Salary
$113k – $167k
per year