DeLonghi Customer Service advisor with Czech

Philip Morris International(6 months ago)

Katowice, PolandOnsiteFull TimeMedior$39,651 - $54,561 (estimated)Customer Service

About this role

A DeLonghi Customer Service Advisor (Czech) represents the brand to Czech-speaking customers and supports a positive customer experience from the Katowice office. The role is part of an international customer service team and focuses on maintaining customer satisfaction and loyalty while working in a multilingual environment. The position includes benefits and opportunities for career development.

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Required Skills

Czech
English
Customer Service
CRM
Web Chat
Microsoft Office
Troubleshooting
Complaint Handling
Telephone Manner
Teamwork

+1 more

Qualifications

High School Graduate

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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