Deployment Strategist

Kaizen Labs

2 months ago

New York, NY

Hybrid

Full Time

Senior

2 applicants

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About this role

A Deployment Strategist at Kaizen Labs leads complex SaaS implementations for government partners, ensuring successful project launches from kickoff to go-live. The role involves collaborating with customer stakeholders and cross-functional teams to configure systems, drive user adoption, and resolve technical challenges. Additionally, the strategist captures customer insights to inform product improvements while building scalable implementation processes. This position requires strong technical fluency and experience in managing software rollouts in complex environments.

Skills

About Kaizen Labs

www.kaizenlabs.co

Kaizen Labs is a technology company that specializes in creating user-friendly digital products aimed at enhancing the experiences of residents within their communities. They provide software solutions for city administrators, simplifying processes across various areas such as recreation management, resident permitting, and communication tools for public services. By replacing outdated systems, Kaizen Labs fosters improved accessibility to essential services, ultimately driving community engagement and satisfaction. Their commitment to delivering modern, people-first software solutions positions them as a valuable partner for local, state, and federal agencies.