Deployment Strategy Associate
Probook(2 months ago)
About this role
A Deployment Strategy Associate at Probook is responsible for leading on-site customer deployments and driving post-implementation success through proactive support and communication. This role requires the ability to translate complex real-world workflows into actionable product improvements while ensuring account health, retention, and expansion. The position involves frequent travel and demands a proactive, outcome-driven individual with a background in high-pressure environments and a strong obsession with customer satisfaction.
Required Skills
- Customer Success
- On-site Deployments
- Account Health
- Proactive Support
- Technical Proficiency
- Problem Solving
- Leadership
- Teamwork
- Persuasiveness
- High Standards
+3 more
About Probook
www.probook.aiProbook is an innovative AI dispatching software designed specifically for the $700 billion home services industry, serving professionals such as plumbers, electricians, and HVAC technicians. By automating the job assignment process using AI, Probook optimizes technician dispatching, ensuring that the right technicians are matched to the right jobs, which can significantly impact revenue and customer satisfaction. The company's solutions aim to improve operational efficiency and bolster sales for home service businesses, setting them apart in a traditionally manual, data-driven industry.
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