Design & Innovation Manager

The Design & Innovation Manager supports the International Baccalaureate's digital transformation by applying design-led, user-centered innovation methods to priority initiatives across the Digital Office and wider IB ecosystem. The role translates strategic innovation priorities into practical discovery, co-creation, prototyping, and testing activities, ensuring emerging ideas are grounded in real user needs, evidence, and organizational goals. Working under the direction of the Head of Innovation, the role helps embed design thinking, service design, and innovation capability across teams while supporting the delivery of inclusive, scalable, and mission-aligned products, services, and ways of working.