Design Researcher (12 Month FTC/Secondment)
Lloyds Bank(1 month ago)
About this role
The Design Researcher role at Lloyds Banking Group focuses on shaping product and service development through user-centered research. The successful candidate will collaborate with multidisciplinary teams to develop research strategies and contribute to the creation of impactful customer experiences, particularly for those in financial difficulty. This position emphasizes the importance of empathy and behavioral design, seeking to transform moments of worry into moments of hope for vulnerable customers.
Required Skills
- User Research
- Behavioral Design
- Qualitative Research
- Stakeholder Engagement