Santander

Design Strategist – Customer Experience (CX)

Santander

2 months ago
Mexico City, Mexico
Onsite
Full Time
Medior
0 applicants
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Santander
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About this role

A Design Strategist – Customer Experience at Banco Santander México will design, improve and evolve end-to-end customer experiences that deliver value for customers and the business. The role partners across product, technology, data and operations to translate customer insights into strategic solutions and support the bank's transformation toward a technology-driven, customer-centric organization. Based in Santa Fe, Mexico.

Skills

Qualifications

Degree in Strategic DesignDegree in Service DesignDegree in Experience DesignDegree in InnovationDegree in Psychology
Santander

About Santander

santander.com

Santander is a global banking group headquartered in Spain that provides retail, corporate and investment banking, payments, asset management and insurance across Europe, Latin America and other markets. Its stated purpose is to help people and businesses prosper, guided by the values Simple, Personal and Fair, and it serves customers through a mix of branch networks and digital channels. Companies and consumers choose Santander for its broad product set, international footprint and focus on digital innovation and sustainable finance.

About Santander

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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