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Designated Services Engineer at WEKA - ApplyBlast

Designated Services Engineer

WEKA

25 days ago

Remote

Full Time

Senior

0 applicants

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About this role

The Designated Services Engineer serves as the primary technical liaison between WEKA and its top-tier customers, ensuring high levels of customer success and satisfaction. This role involves troubleshooting complex enterprise infrastructure issues, collaborating with engineering teams to resolve technical gaps, and providing expert support for AI-native data infrastructure solutions. The position requires deep technical expertise in distributed storage, Linux administration, and networking to optimize GPU utilization and accelerate AI workloads for global enterprises.

Responsibilities

Serve as primary technical liaison between customers and Engineering to address feature gaps and reliability concerns
Troubleshoot and resolve technical issues while escalating to Engineering when necessary
Monitor WEKA systems using remote monitoring tools to identify and address potential issues

Skills

About WEKA

weka.io

Headquarters

Campbell, California, United States

Company Size

201-500 employees

Founded

2013

View Profile

WEKA is an accelerated infrastructure company that provides NeuralMesh, an AI Data Platform (AIDP) purpose-built for agentic AI workloads. Its ecosystem includes NeuralMesh Axon (GPU-native AI storage), WEKApod (turnkey AI storage appliances), and Augmented Memory Grid (which extends GPU memory up to 1000x), enabling enterprises to eliminate latency, maximize GPU utilization, and reduce AI infrastructure costs. WEKA serves AI innovators, research teams, and enterprises across industries such as healthcare, financial services, energy, and media, supporting use cases from AI model training and inference to generative AI and high-performance computing.