Designated Support Engineer
McAfee(2 months ago)
About this role
A Designated Support Engineer at Trellix is a senior customer-facing technical role within the Customer Success organization supporting a small set of business-critical customers. The position acts as the primary technical liaison and advocate for customers across Trellix teams and operates within Trellix’s cybersecurity platform environment. It requires familiarity with endpoint and network protection technologies and focuses on ensuring customer confidence in product use and resilience.
Required Skills
- Technical Support
- Account Management
- Customer Advocacy
- Escalation Management
- Product Deployment
- Linux
- Windows
- Network Security
- Endpoint Protection
- Communication
+2 more
About McAfee
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