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© All Rights Reserved. ApplyBlast.com
ActioNet
ActioNet is seeking a Desk Side Support Manager in the Washington, D.C. metro area to oversee all desk side support operations, ensuring cohesive service delivery across all tiers. The role involves managing day-to-day services, including incident and service requests, while mentoring staff and optimizing shifts to meet call volume fluctuations. The ideal candidate will lead a large team, enforce SLA compliance, and drive continuous improvement in customer service and operational efficiency.
Headquarters
Tysons, Virginia, United States
Company Size
1001-5000 employees
Founded
1998
ActioNet, Inc. is a U.S.-based IT services and professional engineering firm that delivers technology, cybersecurity, cloud, and program-management solutions to federal and commercial clients. The company focuses on digital transformation — including cloud migration, managed services, data analytics, and AI/ML — to modernize enterprise systems and improve mission outcomes. ActioNet provides end-to-end lifecycle support (acquisition, implementation, operations, and training) with an emphasis on security, compliance, and cleared personnel for defense, civil, and intelligence customers. Their tagline, "Turning Vision into Action," reflects a pragmatic, delivery-oriented approach grounded in agile methods and domain expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ActioNet.