Desk Side & Technology Support Analyst
AtkinsRéalis(3 days ago)
About this role
The Desk Side and Technology Support Analyst provides second line support for IT incidents and service requests within a regional area. The role involves troubleshooting, hardware deployment, support for office setup, and collaboration with support teams to ensure high-quality IT services. It requires a good understanding of IT services and customer service skills to maintain service excellence.
Required Skills
- IT Service Management
- Troubleshooting
- Hardware Deployment
- Customer Service
- ITIL
- Service Now
- Asset Management
- Desktop Support
- Network Support
- Technical Support
About AtkinsRéalis
atkinsrealis.comWe are a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world’s infrastructure and energy systems.
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