Deskside Services L2 (DSSL2)

This role provides on-site Level 2 technical support for end-user devices, including desktops, laptops, and mobile equipment, within a large automotive manufacturing facility. The technician is responsible for troubleshooting hardware and software issues, deploying devices, and maintaining accurate documentation of all support activities. The position requires strong communication skills, the ability to work in various physical environments, and flexibility to work variable shifts or on-call rotations as needed.