ECSResourceGroup
A Deskside Support Engineer provides 1st Line IT support within a busy onsite Tech Bar environment, assisting users face-to-face with Microsoft 365 applications, password resets, and basic hardware and software troubleshooting. The role involves delivering professional customer service in a fast-paced setting with a high volume of support requests. Complex issues are escalated to relevant support teams while ensuring efficient resolution of user inquiries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for ECSResourceGroup.
ECSResourceGroup didn’t post a salary, so this is our estimate from similar listings.