General Dynamics Information Technology
The Deskside Support Technician provides Tier 2 technical assistance to NIH users, handling a variety of endpoint devices across Windows, macOS, Linux, iOS, and Android platforms. The role involves on‑site troubleshooting, hardware and software deployment, and maintaining accurate asset inventories while meeting service level agreements.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
21% above the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025